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Sample Autopilot Customer Page

CUSTOMER × NiCE — Autopilot Demo

A conversational AI experience built for your industry. Guide customers, complete tasks, and escalate to agents with context — all in a branded flow.

Demo only — please don’t enter real account numbers or passwords.

Key Capabilities

Natural Conversations

Natural Conversations

Handles requests using natural, human-like dialogue for higher customer satisfaction.

Secure Authentication

Secure Authentication

Verifies identity with multiple security layers to meet industry-grade standards.

End-to-End Journeys

End-to-End Journeys

Supports complex processes (e.g., orders, payments, inquiries) in one flow.

Seamless Handoffs

Seamless Handoffs

Transitions to advisors with full context for faster resolution and continuity.

How to Use This Demo

Test in the Chatbot

  • Click the chat icon in the bottom-right corner.
  • Start a session with Autopilot.
  • Follow one of the scripted flows below.
  • Or try the vertical-specific Generative Prompts.
  • Swap between flows by asking different questions.
  • Use any digits for SSN and any date for DoB.

Test by Phone

  • Dial the dedicated testing number: •••
  • Speak naturally with Autopilot.
  • Follow the same scripted flows as in chat.
  • Experience omnichannel consistency.
  • Swap between flows by asking different questions.
  • Use any digits for SSN and any date for DoB.

Select a flow

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